Refunds/chargebacks are a real headache for our business. It is considered a big negative point for a company, resulting in lost revenue, additional fees, and potential reputational damage. If our business receives too many chargebacks, payment service providers (PSPs) may refuse to work with us.
Chargebacks must therefore be avoided. For all of your plugins, we are now offering a free trial option. So that you may purchase with complete confidence.
You can test it for 14 days with a trial license, and there is no need for a credit card. Tell us the plugin you would like to try, and we will email you the link to download the trial version.
We provide refunds if:
- If problems with our plugin cannot be resolved by our support staff.
- The product that was purchased no longer functions as promised.
- We found evidence of account fraud.
Refunds are not given if:
- If mistakenly purchased. (Please ask for a trial of the premium version if you’re unsure.)
- If the problem comes from incorrect plugin setup or installation.
- If your web host is unable to update the PHP or MySQL version or does not match WordPress’s criteria, there will be no refund.
- You changed your mind about the purchase.
- You decided to stop using it.
- You realize that our product does not meet your requirements.
- Your site’s installed scripts (theme or other plugins) cause problems.
Any time, the return policy may be modified. To receive notifications, kindly sign up for our mailing list. Most recent update: Oct 1, 2025.